Social basics guide

The basic components of the Arm Community include:

Community

A community is built around engagement, collaboration, and content. The Arm Community provides community structure, collaboration applications, and social tools to:

  • Build the context for member contribution.
  • Control access to the community, groups, and applications.
  • Promote collaboration and conversation.
  • Create and measure reputation.

Community groups 

Community Groups provide the context - membership and content creation tools - for member contribution. In the Community groups, members are organised according to a commonality - such as an interest, product or content access - within the broader community. Group membership types control access to group functions. Applications (blogs, forums, media galleries, wikis, ideas) provide the means of content creation and collaboration. 

Membership

The Community uses community membership, group membership, roles, and permissions to control access to functions and content. Community membership confers certain permissions by community role, while group membership confers permissions within a group. For example, community membership is required for profile creation, and group membership is required for forum posting within a group.

Community membership

Community membership is a prerequisite of most community functions. Non-members, for example, can only read content. Members have the ability to post and reply or comment.

Applications

Applications are used for content creation, iteration, and member collaboration. Using applications in the Community, members can:

  • Make announcements and share news using blogs
  • Ask questions or hold discussions using forums
  • Share content and media with media galleries
  • Create documentation
  • Share and vote on ideas

Social tools

Telligent's social tools help members converse and engage, providing them the ability to create conversations and add people to discussions. Members can also use social tools to indicate content liking and rating, and report abusive comments or replies.

The social tools include:

  • Report to a moderator - Report content as a user or moderate as an admin.
  • Achievements - Achievements are awarded on the basis of rules, which include various actions in the community (such as posting, commenting, receiving likes, ratings, etc.) Achievements reward participation and influence.
  • Activity streams - Contains user activity lists scoped to the community, group, or individual member.
  • Comments - Create a dialog with a content author to improve content, address points or ask for clarification.
  • Forum replies - Answer questions or reply to the original point to further the discussion.
  • Hashtagging - Add the content to discussion of the hashtagged term.
  • Likes - Show agreement with or approval of a status message, comment, or content.
  • Mentions - Add other community members to a discussion and notify the members so they can participate.
  • Ratings - Show sentiment for content.
  • Reputation points - Accumulate points based upon quantity and quality of contributions and engagement across the community.
  • Status messages and replies - Quick "microblogging" messages to update the community about activities, current and future events, news, feedback, or other information.
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