Unable to execute API call /api/v1/connect

Hi

I work at Arm.

Evaluation licenses are only available for the latest version of Arm DS, currently Arm DS 2023.1.
Evaluation licences are not available for earlier versions of Arm DS, or for versions of DS-5 (such as your DS-5 v5.29.1).
You must install Arm DS 2023.1 first.

I've just tried this myself and was able to obtain an evaluation licence successfully, so I believe our server is working correctly.
This may have been a temporary glitch, so suggest you try again after installing Arm DS 2023.1.

Perhaps access to the Arm server is blocked by a firewall on your side.  You may need to check this with your IT team.

Stephen

Hi

I work at Arm.

Evaluation licenses are only available for the latest version of Arm DS, currently Arm DS 2023.1.
Evaluation licences are not available for earlier versions of Arm DS, or for versions of DS-5 (such as your DS-5 v5.29.1).
You must install Arm DS 2023.1 first.

I've just tried this myself and was able to obtain an evaluation licence successfully, so I believe our server is working correctly.
This may have been a temporary glitch, so suggest you try again after installing Arm DS 2023.1.

Perhaps access to the Arm server is blocked by a firewall on your side.  You may need to check this with your IT team.

Stephen

"Dear Embedded Developer,

Thank you for your purchase. The full-featured Arm* Development Studio for Intel® SoC FPGA Edition Toolkit is activated via a paid license.
For more information on SoC EDS Standard and Pro Editions, refer to http://www.intel.com/soceds


In this email you will find a license activation code or serial number for your Arm* DS for Intel® SoC FPGA Edition product.

...

"

my question is can i use this license for DS-5 v5.29.1. knowing that in your email you mentioned that the first step is to download the latest version of ARM DS for Intel SoC-FPGA Edition Toolkit

You also mentioned that i should use 4. FLEXnet for ARM Tools License Management Guide: but in fact i didn't notice that when i activated my license and i performed a classical activation by just selecting the host id of the portable wifi usb key.

 now i found this in the  FLEXnet for ARM Tools License Management Guide: 

"To enable a network card address to be used as the host ID for a node-locked license, your Windows system must have one of the following installed: • The SNMP service. • The NETBEUI Transport Protocol. • The NW Link (IPX/SPX) Transport Protocol."

my second question is: can i correct this error and reactivate the license as Node-locking to network adapter cards, knowing that i have never got use of the license.

Thanks in advance

https://developer.arm.com/support/licensing/rehost