• State Suggested Answer
  • Locked Locked
  • Replies 26 replies
  • Answers 4 answers
  • Subscribers 120 subscribers
  • Views 13403 views
  • Users 0 members are here
2025 survey

We are running a survey to help us improve the experience for all of our members. If you see the survey appear, please take the time to tell us about your experience if you can.

Options
Related
How was your experience today?
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Launch of ARM DS 2023.0 hangs at "Checking existing product setup..." in Product Setup dialog

KenC

I have a new installation of ARM Development Studio 2023.0. I haven't gotten to the point of requesting a 30-day evaluation license. Immediately when launching the program, the product hangs with the following dialog:

Any help would be greatly appreciated!!

Parents
  • 0 Arm Employee Badge in reply to KenC

    Hi again Ken,

    Thanks for this information - yes, LM_LICENSE_FILE is searched for a license (as is ARMLMD_LICENSE_FILE).

    I suspect the lack of an Arm DS license therein caused this issue.

    I'll update the development team.

    Hope you can now proceed with the tools.

    Regards, Ronan

Reply
  • 0 Arm Employee Badge in reply to KenC

    Hi again Ken,

    Thanks for this information - yes, LM_LICENSE_FILE is searched for a license (as is ARMLMD_LICENSE_FILE).

    I suspect the lack of an Arm DS license therein caused this issue.

    I'll update the development team.

    Hope you can now proceed with the tools.

    Regards, Ronan

Children
No data