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Launch of ARM DS 2023.0 hangs at "Checking existing product setup..." in Product Setup dialog

I have a new installation of ARM Development Studio 2023.0. I haven't gotten to the point of requesting a 30-day evaluation license. Immediately when launching the program, the product hangs with the following dialog:

Any help would be greatly appreciated!!

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Ronan Synnott over 1 year ago in reply to KenC +1

Thank you for this - the Java version seems OK (same as my set up anyway). I can't replicate your scenario, but I will share this log with the development team.
KenC over 1 year ago +1

Thanks, Ronan!
Ronan Synnott over 1 year ago in reply to KenC +1 suggested

I don't know if this would work, it is not something I have tried, and is not supported. A common use case is to build on a different machine (often an automated Jenkins-type build server) than debugging...

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0 KenC over 1 year ago

Thanks, Ronan!
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0 KenC over 1 year ago

Thanks, Ronan!
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