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Launch of ARM DS 2023.0 hangs at "Checking existing product setup..." in Product Setup dialog

KenC

I have a new installation of ARM Development Studio 2023.0. I haven't gotten to the point of requesting a 30-day evaluation license. Immediately when launching the program, the product hangs with the following dialog:

Any help would be greatly appreciated!!

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    I was able to install the S/W on a clone of the C: drive dated 4/19/22, so some actions in the interim have corrupted something.

    It would really be helpful if a software engineer familiar with the beginning of the ARM installer could look in the S/W to see what it might be waiting for.

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    I was able to install the S/W on a clone of the C: drive dated 4/19/22, so some actions in the interim have corrupted something.

    It would really be helpful if a software engineer familiar with the beginning of the ARM installer could look in the S/W to see what it might be waiting for.

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