Arm Development Studio forum Unable to get 30-day trial license

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Unable to get 30-day trial license

KTeja M 10 months ago

Hi, I downloaded and tried to evaluate the DS000B-r23p1-00rel0 version of Arm DS onto Win10. I am getting the below error.

I got the below timeout when I clicked Create account. I tried the same URL on my phone and other personal laptop and the result is the same.

Thanks,

KTeja.

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Stephen Theobald 10 months ago +1 suggested

Hi My name is Stephen and I work at Arm. Thanks for trying to evaluate Arm DS 2023.1. I think there are two different issues here. 1) "Unable to execute API call /api/v1/connect" I've just tried this myself...

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0 Stephen Theobald 10 months ago in reply to KTeja M

Hi again

You'll need to whitelist ds.arm.com, port 443.

If you are still unable to obtain an evaluation license, please raise a support case from the Support menu above.

I hope this allows you to start your evaluation of Arm DS :)

Stephen
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0 Stephen Theobald 10 months ago in reply to KTeja M

Hi again

You'll need to whitelist ds.arm.com, port 443.

If you are still unable to obtain an evaluation license, please raise a support case from the Support menu above.

I hope this allows you to start your evaluation of Arm DS :)

Stephen
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