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streamline crash

Hello,

I'm using DS-5 streamline to analyze some action on my board. after some testing i closed the program and next day when i opened it the eclipse stopped responding. it load the timeline view up till 99.9% then every thing freeeez. this problem happened before and was solved when i upgrade the DS-5. now my workspace is not working. if i try to import the zipfile version it is imported but never apear on the streamline side bar. can someone help me ??