I can't get a evaluation license.

I'm trying to install arm-ds 2024 and get an evaluation license, but I get the message "There are no products that can be activated with the current license settings" and cannot get the evaluation license.

It also says "Warning: The product license does not match the hostID of this system.", but the MAC address selection should be correct.

I downloaded and am using "Arm Development Studio 2024.0-1 for Windows 64-bit".

How can I get an evaluation license?

I apologize for the inconvenience, and would appreciate your help.