when I try to get a 30 day evaluation license, get a error "Unable to execute remote query" at choosing network interface.
This system appears to be working correctly on the Arm side. It is possible that the server is blocked on your side. Please consult with your IT administration team.
I have tried many times, could you provide me a license Num or a license file for 30 days evaluation?
Please request via Support > Open a support case, in the menu above.
A new support case was created. please help handle this issue, it's really a urgent task for me. thanks~ (services.arm.com/.../apply-for-a-arm-development-studio-license-for-30-days-evaluation)
Did you use a company email address when applying for the evaluation license?
NO, it's my personal email address.
It may be that you already had an evaluation license generated, but for a different machine?
thanks for your help. Now it works after I reboot the install process. But I found no Capture & Analysis Options button. Any suggestions?
You configure Capture from the Start pane. Perhaps you are looking at older documentation? Please see:https://developer.arm.com/documentation/101816/0800/Capture-a-Streamline-profile
Also, you can use File > Import > Import Streamline Sample Captures, to see some examples reports.
Follow your suggestion, it works well by selecting device type TCP but not android type. When I configure counters, I noticed this warning (see picture following)
but I have checked the CONFIG_PROFILING as documents told.
zcat /proc/config.gz | grep CONFIG_HW_PERF_EVENTS
CONFIG_HW_PERF_EVENTS=y
Hi.
Have you also checked that you have the CONFIG_PERF_EVENTS option as well as the CONFIG_HW_PERF_EVENTS option, as described here:
developer.arm.com/.../Kernel-configuration-menu-options
YES.
root@sa8155:~# zcat /proc/config.gz | grep CONFIG_HW_PERF_EVENT
root@sa8155:~# zcat /proc/config.gz | grep CONFIG_PERF_EVENT
CONFIG_PERF_EVENTS=y