Please note: We are aware of an issue affecting replies on the Arm Community forums, which may not be loading as expected.
We apologize for any inconvenience and appreciate your patience while we investigate and work to resolve the issue.
Thank you for your understanding.
Hello,
I try to evaluate DS-5 ( 30-day license).
But I keep getting, and nothing helps:
In some tries I get:
>>> Unable to execute remote query (response code 502).
In other tries:
>>>> internal server error
and in other also:
>>>> Unable to execute API call /api/v1/connect
and also got:
>>> >>> Unable to execute remote query (response code 503).
Please help....
ran
Please try again, you should find this issue has been resolved. Apologies for any inconvenience.
Hello Tony,
I've re-installed everything again , at least 2-3 times :( , doing plenty of resets.
Yet, there is No change and I still get "internal server error", and other similar message as before.
I than tried to use manually registration, but then I need to enter serial number in arm web site.
But I don't have yet any serial arm number, becuase I don;t have any hardware yet.
I just try to evaluate software.
I spend half day trying to install ds-5 30-day license. That's really a nightmare.
Can someone please help ?
Regards,
Hello Tony, can you please help with this issue ?
Thank you,
Ran
This same issue for me. I'm using the Linux version of Arm License Manager.
"Internal Server Error" message at 21:30, 19/02/2019
The same here as of 20th Feb. 2019. I always get to see "internal server error"
It's now saying "Login failed. Check your email address and password are correct." However I have made sure my credentials are correct.
It is issue an issue in ARM server.
I wish someone would have wrote it before I did half day of trials....Anyhow it is in the server
It's working! Magic!!
Hi everyone, sincere apologies for this technical issue, which our team have hopefully now resolved. Please get in touch with any remaining issues.
Hi Tony. The issue has reappeared again while trying to log in to the Arm account after DS5 installation. Could you please check it? I have installed it on Windows10.Observed error: Unable to execute API call /api/v1/connect
Hello, DS-5 has been superseded by Arm Development Studio, and Arm no longer offers evaluation licenses for DS-5. Please can you try with Arm Development Studio:
https://developer.arm.com/tools-and-software/embedded/arm-development-studio