Around this time last year, we shared a survey for anyone that uses this site to give us feedback. The topic of the survey was around the reorganized forums and blogs, and how easy members found it navigate around and know where to post. We had 45 responses from people in 19 countries.
One of the questions we asked was how easy was it to find what you are looking for. The average score was 3.3, and over half the respondents rated the search experience as 4 or higher. That told us the new and flattened site structure was having a positive effect for our members. We also upgraded the version of our software, which fixed a bug that was kicking people out of search while they typing.
The score also means we can do better, and we are working on improving the search experience for everyone who uses our site. I hope to share more details soon.
The theme of the upcoming survey is member satisfaction. We want to know how you rate your interactions on the site and how we can improve your experience as a valued member. We review every piece of feedback we receive about the Arm Community, and now is your opportunity to let us know how we are doing.
The survey will run from November 16 and will appear as a pop-up window while you are browsing our community. We will review the results in the new year, and share overall feedback soon afterwards. The survey should only take a few minutes complete so please spare the time to help us understand how we can improve this community for you.
More ways to engage with Arm
Outside of our survey, we have other ways you can engage with us:
Arm Community Manager