As you have probably noticed by now, we have a new design for our community homepage. The single biggest change is that we now have content showing at the top level, which we did not before. In 2020 the homepage was our most visited single page in the whole community. So where there are the most eyeballs, that is where we want our important content to be visible. There are three types of information on this page:
Now we come to forum content. We have added two sections focused on forum content, one is ‘Your questions’ which only appears if you have asked a question in the community. This is designed to give you one way to quickly access the questions you have asked. On top of that, we have added space for all currently unanswered questions from across the community and we called it ‘Can you help?’. The reason for this is to create an opportunity for a member to help someone answer a question. We already have some amazing members who do this regularly, and we want to grow the spirit of peer-to-peer support across the community.
This is the first step to creating a more useful community homepage to our members. We evolve our approach as we learn more about what is performing well and what is not. For reference, we looked at communities like Sophos, Atlassian, and Salesforce Trailblazers to help inform our thinking. However, this community is for you, and if you have any feedback on what we can improve, then please leave a comment.
We are in the process of upgrading the version of the community software that we use from Verint. Noticeably it fixes the issue with the search bar in the global navigation not accepting characters without kicking you out. You should not notice any changes to the user interface of the community. We will provide a complete update of changes to the community when we have completed the upgrade.
We want to align closer to our sister platform, Arm Developer. This means site structure, choice of naming conventions, use of tagging and user experience. In summary we plan to:
I will post an update when we are ready to move forward, but you should not expect any disruption in your use of the community.
So, these are the immediate things we are doing to improve the Arm community for everyone that uses it. What I do want to encourage, is for you to continue to tell us what we can do better. You can leave a comment on this blog, post in Community Help, or click the yellow feedback tab on the right side of your browser.
Thanks for taking the time to read this blog, and I will post again when there are updates on the previous projects.