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Launch of ARM DS 2023.0 hangs at "Checking existing product setup..." in Product Setup dialog

I have a new installation of ARM Development Studio 2023.0. I haven't gotten to the point of requesting a 30-day evaluation license. Immediately when launching the program, the product hangs with the following dialog:

Any help would be greatly appreciated!!

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0 KenC over 1 year ago in reply to Ronan Synnott

If I place the Arm license before or after the existing licenses in "license.dat", it hangs. If I make the Arm license to be the only thing in "license.dat", it succeeds. Sadly, it doesn't play well with others.
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0 KenC over 1 year ago in reply to Ronan Synnott

If I place the Arm license before or after the existing licenses in "license.dat", it hangs. If I make the Arm license to be the only thing in "license.dat", it succeeds. Sadly, it doesn't play well with others.
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