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Evaluation License Fails

DB_PRO

I downloaded the Arm DS IDE 2020.0 and a 30 day evaluation license. However, when I activate the product I get the following error message:

No product is available to activate with the current license configuration

How can this be corrected as I assume my 30 day evaluation clock is ticking.

Thank you.

Parents
  • 0 in reply to Stephen Theobald

    After getting everything installed correctly, I tried to access fromelf. 

    Should this be included with the evaluation license? I get the following error, which seems like it has to do with a licensing environment not correctly configured.

    C:\>fromelf
    Error: Q9511E: Your installation could be misconfigured or corrupted.
    Check that your licensing and toolkit configuration is set up correctly, using the information available at developer.arm.com/.../product-and-toolkit-configuration
    Information about this error is available at developer.arm.com/.../lic86
    General licensing information is available at developer.arm.com/.../
    If you need further help, provide this complete error message to your supplier or to Arm via services.arm.com/.../contactsupport
    - ARMLMD_LICENSE_FILE: unset
    - LM_LICENSE_FILE: unset
    - ARM_PRODUCT_DEF: unset
    - ARM_PRODUCT_PATH: unset
    - ARM_TOOL_VARIANT: unset
    - Product location: product not found
    - Toolchain location: C:\Program Files\Arm\Development Studio 2023.0\sw\ARMCompiler6.20\bin
    - Selected tool variant: product
    Product: unknown
    Component: Arm Compiler for Embedded 6.20
    Tool: fromelf [5e9ad600]
    Finished: 3 information, 0 warning and 1 error messages.

Reply
  • 0 in reply to Stephen Theobald

    After getting everything installed correctly, I tried to access fromelf. 

    Should this be included with the evaluation license? I get the following error, which seems like it has to do with a licensing environment not correctly configured.

    C:\>fromelf
    Error: Q9511E: Your installation could be misconfigured or corrupted.
    Check that your licensing and toolkit configuration is set up correctly, using the information available at developer.arm.com/.../product-and-toolkit-configuration
    Information about this error is available at developer.arm.com/.../lic86
    General licensing information is available at developer.arm.com/.../
    If you need further help, provide this complete error message to your supplier or to Arm via services.arm.com/.../contactsupport
    - ARMLMD_LICENSE_FILE: unset
    - LM_LICENSE_FILE: unset
    - ARM_PRODUCT_DEF: unset
    - ARM_PRODUCT_PATH: unset
    - ARM_TOOL_VARIANT: unset
    - Product location: product not found
    - Toolchain location: C:\Program Files\Arm\Development Studio 2023.0\sw\ARMCompiler6.20\bin
    - Selected tool variant: product
    Product: unknown
    Component: Arm Compiler for Embedded 6.20
    Tool: fromelf [5e9ad600]
    Finished: 3 information, 0 warning and 1 error messages.

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