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Evaluation License Fails

DB_PRO

I downloaded the Arm DS IDE 2020.0 and a 30 day evaluation license. However, when I activate the product I get the following error message:

No product is available to activate with the current license configuration

How can this be corrected as I assume my 30 day evaluation clock is ticking.

Thank you.

  • +1 Arm Employee Badge

    Hi

    My name is Stephen and I work at Arm.

    Just to check: did you download Arm DS 2020.0, or the latest 2023.0 ?

    30-day evaluation licenses can only be used with the latest Arm DS 2023.0 product.

    If you downloaded 2020.0, then please uninstall it, then download/install 2023.0 instead.

    Stephen

  • 0 in reply to Stephen Theobald

    Yes, I mistakenly downloaded the wrong version. No clue as to how that happened since I tried to download the latest. I will continue as you suggest. Thank you.

  • 0 in reply to Stephen Theobald

    After getting everything installed correctly, I tried to access fromelf. 

    Should this be included with the evaluation license? I get the following error, which seems like it has to do with a licensing environment not correctly configured.

    C:\>fromelf
    Error: Q9511E: Your installation could be misconfigured or corrupted.
    Check that your licensing and toolkit configuration is set up correctly, using the information available at developer.arm.com/.../product-and-toolkit-configuration
    Information about this error is available at developer.arm.com/.../lic86
    General licensing information is available at developer.arm.com/.../
    If you need further help, provide this complete error message to your supplier or to Arm via services.arm.com/.../contactsupport
    - ARMLMD_LICENSE_FILE: unset
    - LM_LICENSE_FILE: unset
    - ARM_PRODUCT_DEF: unset
    - ARM_PRODUCT_PATH: unset
    - ARM_TOOL_VARIANT: unset
    - Product location: product not found
    - Toolchain location: C:\Program Files\Arm\Development Studio 2023.0\sw\ARMCompiler6.20\bin
    - Selected tool variant: product
    Product: unknown
    Component: Arm Compiler for Embedded 6.20
    Tool: fromelf [5e9ad600]
    Finished: 3 information, 0 warning and 1 error messages.

  • 0 Arm Employee Badge in reply to DB_PRO

    Hello,

    Use the supplied "Arm DS 2023.0 Command Prompt", which has all necessary environment variables configured.

    You should then be able to run fromelf (and all other command line tools).

    Regards, Ronan