I have recently purchased the SocKit development platform from terasic and am trying to get the DS-5 community edition environment up and running. I have got the activation code from the community site and when I attempt to login it fails with:
"Unable to login. Check email address and password are correct"
I am able to login from the Welcone to DS-5 screen so I know its not an issue with the network or proxy, etc. Also I know my login details work as they work when I sign in from the welcome screen.
Any ideas? I have just spent £200 on the SocKit board so am a bit disappointed I can't make any progress with this right now. Diagnostic info is below:
Regards,
Scott
Diagnostic Info:
OS name: Windows 7
Java version: Java HotSpot(TM) Server VM, 20.10-b01
PATH environment variable: C:/altera/13.1/embedded/ds-5/bin/../sw/eclipse//../java/bin/server;C:/altera/13.1/embedded/ds-5/bin/../sw/eclipse//../java/bin;C:/altera/13.1/embedded/ds-5/bin/../sw/eclipse//../java/lib/i386;C:\altera\13.1\embedded\ds-5\bin;C:\altera\13.1\embedded\ds-5\sw\java\bin;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;c:\Program Files (x86)\AMD APP\bin\x86_64;c:\Program Files (x86)\AMD APP\bin\x86;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files\Perforce;C:\Program Files\MATLAB\R2012b\bin;c:\cygwin64;c:\Xilinx\Vivado\2013.3\bin;c:\Xilinx\SDK\2013.3\gnu\arm\nt\bin\;c:\Xilinx\SDK\2013.3\bin\nt64\;C:\altera\13.1\modelsim_ase\win32aloem;C:\Windows\system32;
Product Information:
Version: 5.15.0
Build number: 5150018
Build date: 201306
Selected toolkit: none
ARM_DS_TOOLKIT_KEY environment variable: not set
arm.ds.toolkit.key system property: not set
Host IDs:
24B6FD54F431: Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20)
685D432192CE: Intel(R) Centrino(R) Wireless-N 2230
685D432192CF: Microsoft Virtual WiFi Miniport Adapter
685D432192CF: Microsoft Virtual WiFi Miniport Adapter #2
685D432192D2: Bluetooth Device (Personal Area Network)
Licenses are searched for in the following locations:
ARMLMD_LICENSE_FILE environment variable: "C:\Users\saw\AppData\Roaming\ARM\DS-5\licenses"
LM_LICENSE_FILE environment variable: not set
DS-5 licenses directory: "C:\Users\saw\AppData\Roaming\ARM\DS-5\licenses"