Hello everyone
We are having a network problem with the pack installer. When using company wifi we see "OFFLINE" error. If I connect my laptop to my hotspot internet I do not have any problem. I can ask our IT to give access to certain servers(address's). Which address's should we give access to?
This is of course another posssible reason :)
As Ralf already explained, the Pack Installer uses cpackget.exe also to check the online status. This command is used:
>cpackget.exe connectionE: "">www.keil.com/.../keil.vidx": remote server is offline or cannot be reached
If there is no output, cpackget has a connection to the keil.com server. If you see the error message above, there is no connection to the server. Please note that this URL can be redirected/forwarded to another location. Finally, cpackget needs access to many chip vendors, because the packs are usually hosted there. Please see for more information:
https://github.com/Open-CMSIS-Pack/cpackget
Maybe you have a mandatory proxy server in your company network. The page above explains how to tell cpackget to use the proxy server.
Hello Hans,I was having the error you mentioned>cpackget.exe connectionI: Using path: "">https://www.keil.com/pack"E: "">https://www.keil.com/pack": remote server is offline or cannot be reachedAfter this our IT gave permission to "keil.com" and "keil.arm.com" on the firewall. It seems that our firewall was blocking it. I do not see any error when I run "cpackget.exe connection".But I still see "OFFLINE" error on the pack installer.What other permission should we give or which settings should we do?