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Install error "Security Problem" in pack installer

Terry Slocum

I'm trying to install the evaluation version of Keil uVision 5.14.0.0. After the the main installation completes it launches the pack installer. Then I see a message says a download failed with the reason "Security Problem". There are several of these generated installing the pack from Nordic Semiconductor(nRF51?). I can continue past these. Then it has the same problem with TeaxasInstruments.MSP432.psdc. If I continue the installation I see the message "PDSC file update incomplete: Download of one or more files failed".

I am just getting started with Keil after taking an online class on embedded systems using the TI TM4C123G eval kit. I'm not sure what either of these packs are used for. I need to know if I should ignore these errors, or if the packs contain essential components that will cause me problems later?

I have tried reinstalling after disabling my antivirus (Norton), but I got the same results. I'd appreciate any help you can give me to get Keil to install correctly.

Terry

Parents
  • 0 in reply to Terry Slocum

    Thanks for that feedback. We are unable to replicate the problem here.

    However the reason for the error message is an error of the Windows Urlmon.dll that the Pack Installer is using. The error (below) has never occurred during our testing.

    INET_E_SECURITY_PROBLEM
0x800C000E


    The error description is: A security problem was encountered, related to one of the following Win32 Error Messages:

        ERROR_INTERNET_CHG_POST_IS_NON_SECURE (12042)
    ERROR_INTERNET_CLIENT_AUTH_CERT_NEEDED (12044)
    ERROR_INTERNET_CLIENT_AUTH_NOT_SETUP (12046)
    ERROR_INTERNET_FORTEZZA_LOGIN_NEEDED (12054)
    ERROR_INTERNET_INVALID_CA (12045)
    ERROR_INTERNET_MIXED_SECURITY (12041)
    ERROR_INTERNET_POST_IS_NON_SECURE (12043)
    ERROR_INTERNET_SEC_CERT_CN_INVALID (12038)
    ERROR_INTERNET_SEC_CERT_DATE_INVALID (12037)
    ERROR_INTERNET_SEC_CERT_REV_FAILED (12057)
    ERROR_INTERNET_SEC_CERT_REVOKED (12170)


    Link with more description: msdn.microsoft.com/.../ms775145(v=vs.85).aspx

Reply
  • 0 in reply to Terry Slocum

    Thanks for that feedback. We are unable to replicate the problem here.

    However the reason for the error message is an error of the Windows Urlmon.dll that the Pack Installer is using. The error (below) has never occurred during our testing.

    INET_E_SECURITY_PROBLEM
0x800C000E


    The error description is: A security problem was encountered, related to one of the following Win32 Error Messages:

        ERROR_INTERNET_CHG_POST_IS_NON_SECURE (12042)
    ERROR_INTERNET_CLIENT_AUTH_CERT_NEEDED (12044)
    ERROR_INTERNET_CLIENT_AUTH_NOT_SETUP (12046)
    ERROR_INTERNET_FORTEZZA_LOGIN_NEEDED (12054)
    ERROR_INTERNET_INVALID_CA (12045)
    ERROR_INTERNET_MIXED_SECURITY (12041)
    ERROR_INTERNET_POST_IS_NON_SECURE (12043)
    ERROR_INTERNET_SEC_CERT_CN_INVALID (12038)
    ERROR_INTERNET_SEC_CERT_DATE_INVALID (12037)
    ERROR_INTERNET_SEC_CERT_REV_FAILED (12057)
    ERROR_INTERNET_SEC_CERT_REVOKED (12170)


    Link with more description: msdn.microsoft.com/.../ms775145(v=vs.85).aspx

Children
  • 0 in reply to re yoReinhard Keil

    Keil seems to be working, at least to the point that I can create a project.

    I'm running 64 bit Windows 7 Home Premium, with the current patches on an i7-3770 CPU, and Norton Security Suite. I haven't changed security setting from what Norton recommended.

    If I can provide any more information to help you replicate the issue let me know.