• State Accepted Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 11 replies
  • Answers 5 answers
  • Subscribers 120 subscribers
  • Views 6089 views
  • Users 0 members are here
2025 survey

We are running a survey to help us improve the experience for all of our members. If you see the survey appear, please take the time to tell us about your experience if you can.

Options
Related
How was your experience today?
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can't get the license for DS-5 in SOC EDS by cyclone V soc development kit license serial

Alex_Chun

Hi,

The problem is shown above.

Also I can't get 30 day free experience as well.

Reguards.

Parents
  • +1 Arm Employee Badge in reply to Alex_Chun

    Hi again Alex

    Arm DS offers these different licensing levels: Gold, Silver, Bronze, Evaluation.
    An Evaluation licence provides a full-featured Gold licence, but time-limited to 30-days.
    The licensing level you require is selected in Help > Arm License Manager in the "Active Product".

    When Gold is selected, the license feature "ds_suite_rowan" is checked in the license.
    When Evaluation is selected, the license feature "ds_suite_eval" is checked in the license.
    So I think you must have Gold selected in Active Product.  Please can you check again?  It should look like this:



    The license path in the error message in your screenshot refers to another license: c:\program files\arm\licenses\license.dat.
    That looks like an old license from an old toolkit.  Suggest you delete/move it.

    Regarding your other questions:

    Altera is now part of Intel, so the patform name "Altera / Cyclone V SoC..." in Arm DS has been changed to "Altera / Cyclone V SoC...".

    What debug hardware are you using?  I don't see a DSTREAM-family device in the photo of your hardware.
    Here's a description of DSTREAM-ST: https://developer.arm.com/Tools%20and%20Software/DSTREAM-ST

    The "vm10-sj-socbs5" is the IP address of the DSTREAM unit of the person who wrote the RocketBoards blog.

    Hope this helps

    Stephen

Reply
  • +1 Arm Employee Badge in reply to Alex_Chun

    Hi again Alex

    Arm DS offers these different licensing levels: Gold, Silver, Bronze, Evaluation.
    An Evaluation licence provides a full-featured Gold licence, but time-limited to 30-days.
    The licensing level you require is selected in Help > Arm License Manager in the "Active Product".

    When Gold is selected, the license feature "ds_suite_rowan" is checked in the license.
    When Evaluation is selected, the license feature "ds_suite_eval" is checked in the license.
    So I think you must have Gold selected in Active Product.  Please can you check again?  It should look like this:



    The license path in the error message in your screenshot refers to another license: c:\program files\arm\licenses\license.dat.
    That looks like an old license from an old toolkit.  Suggest you delete/move it.

    Regarding your other questions:

    Altera is now part of Intel, so the patform name "Altera / Cyclone V SoC..." in Arm DS has been changed to "Altera / Cyclone V SoC...".

    What debug hardware are you using?  I don't see a DSTREAM-family device in the photo of your hardware.
    Here's a description of DSTREAM-ST: https://developer.arm.com/Tools%20and%20Software/DSTREAM-ST

    The "vm10-sj-socbs5" is the IP address of the DSTREAM unit of the person who wrote the RocketBoards blog.

    Hope this helps

    Stephen

Children