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Unable to install packages

I have downloaded and installed keil MDK v5.39 and am unable to install any package in the package manager. I get the following error messages:

E: the specified CMSIS Pack root directory does NOT exist! Please take a moment to verify that the value is correct, or create a new directory using the `cpackget init` command.
The download of "">www.keil.com/.../Keil.TM4C_DFP.1.1.0.pack" is not possible: General error
The file www.keil.com/.../Keil.TM4C_DFP.1.1.0.pack cannot be downloaded: General error

I have also tried downloading the package manually and then importing it, but it still does not work. Any suggestions?