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STM32 Device is not recognized on Keil Studio Cloud

STM32 Nucleo-F401re is not recognized on Keil Studio Cloud, what should I do?
I clicked on "Add Device" repeatedly, but there is no response.
The drivers(ver 2.0.2) for this board have been installed and the latest firmware(ver 3.12.3) has already been upgraded following the steps URL.

  • Hello ,

    Can I just get a few more details about your issue:

    - What browser are you using and what version? 

    - Are there any relevant errors in the console?

    - Have you got another device that you could try?

    Kind regards,

    Aleks - Studio Team