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Uv3 Parallel Port 0 crossbar display disagrees with the Silabs data sheet Rev 1.0.7 for the 48-pin package. With UART0 enabled, Uv3 shows SDA and SCL mapped to PO.0 and P0.1 respectively. With UART0 enabled, the doc Fig 17.3 shows SDA and SCL mapped to P0.0 and P0.3 respectively, with Tx and Rx at P0.1 and P0.2 respectively. Who you gonna believe? (The way my system is behaving right now, I don't believe either one!)
You're definitely right about that: they are always courteous and helpful.
We would be glad to pay a fee for support calls. The current arrangement is difficult for us. This is only the second time in the last three years that we have run into a problem.
We realize that the $700 buys software upgrades. We prefer to only upgrade when necessary to solve a problem. That has happened once in six years.
So we think that a pay-as-you-go plan would benefit both us and Keil. If it existed, we would make use of it.
The interesting thing with sending a mail, is that you may miss the support contract but may still wake Keil to the fact that there is a problem.
The only bad thing is that the solution to such a problem is often a new version (possibly first released as beta) that you will not be able to download since you don't have the support contract.
But with luck, it may also result in an update of their knowledge base, which might possibly then contain a description of a work-around.