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Are you using RTX? Can you help me?

Hello,

I have a major problem with RTX and Keil don't seem to be able to help (as they want a simple scenario to cause the problem, but I cannot give them the hardware of course. Maybe I can make it go wrong using an evaluation board).
I'm using RTX as the backbone of a product that needs to run for extended periods of time without reboot (weeks...).
The problem is that RTX stops executing arbitrary tasks at arbitrary moments - they remain 'ready' but not get services. Today I discovered a task entering 'WAIT_MUT' while not using ANY mutex. My question: Are there any tips using RTX correctly? I am growing totally frustrated and tired of this, what am I supposed to tell the client?! I'm using latest and so expensive RL-ARM without any results whatsoever.
Can you share your experience with me?

Thanks you for your attention,

Tamir

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