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Is there a trick to getting Tech support to respond to support requests? I have been waiting for over a week now for someone at KEIL support to answer my question or at least respond. Ive tryed a Web request, an E-mail request and a Phone request(Voice Mail). No responce. Thanks Mark
I don't want to agree with your response. If an software engineer pays $3k for the compiler, don't you think Keil should have a team of experienced engineers to assist clients? I don't think ignoring(or long delay) clients questions will help their business and their ignorance will only frustrates their clients (someone like you and me.). I've been there, and I know how frustrated it is. Good luck.
I've sent in 3 questions to tech support, and have been answered within 2 days all 3 times. I'd just resend your email.