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Unable to login to create a 30 day evaluation license for ARM DS

Kala

Hi team,

     I wanted to generate a 30 day evaluation license from ARM DS IDE. Even though the login credentials are correct, I am unable to login to my account but I am able to login to account in website. I have also sent a mail to support to provide me a license for MAC ID which is being shared in the mail. Kindly help me with this login issue ASAP.

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  • 0 in reply to Ronan Synnott

    Hi Ronan,

    I download latest Arm Development Studio 2022.1 version and get a 30-days evaluation license,but when i run armclang command,it also report license error,please help to check,tks!

    magic@csvr01:/usr/local/armstudio/sw/ARMCompiler6.18/bin$ ./armclang
    armclang: error: Failed to check out a license.
    The provided license does not enable these tools.
    Information about this error is available at: ds.arm.com/.../m5
    General licensing information is available at: ds.arm.com/.../
    If you need further help, provide this complete error report to your supplier or license.support@arm.com.
    - ARMLMD_LICENSE_FILE: '/usr/local/armstudio/sw/ARMCompiler6.18/license.dat'
    - LM_LICENSE_FILE: unset
    - ARM_PRODUCT_DEF: '/usr/local/armstudio/sw/mappings/gold.elmap'
    - ARM_PRODUCT_PATH: unset
    - ARM_TOOL_VARIANT: unset
    - Product location: /usr/local/armstudio/sw/mappings
    - Toolchain location: /usr/local/armstudio/sw/ARMCompiler6.18/bin
    - Selected tool variant: product
    - Checkout feature: ds_suite_rowan
    - Feature version: 0.0202203
    - Flex error code: -5
    Product: Arm Development Studio Gold Edition 2022.1
    Component: Arm Compiler for Embedded 6.18
    Tool: armclang [5e4cc700]

Reply
  • 0 in reply to Ronan Synnott

    Hi Ronan,

    I download latest Arm Development Studio 2022.1 version and get a 30-days evaluation license,but when i run armclang command,it also report license error,please help to check,tks!

    magic@csvr01:/usr/local/armstudio/sw/ARMCompiler6.18/bin$ ./armclang
    armclang: error: Failed to check out a license.
    The provided license does not enable these tools.
    Information about this error is available at: ds.arm.com/.../m5
    General licensing information is available at: ds.arm.com/.../
    If you need further help, provide this complete error report to your supplier or license.support@arm.com.
    - ARMLMD_LICENSE_FILE: '/usr/local/armstudio/sw/ARMCompiler6.18/license.dat'
    - LM_LICENSE_FILE: unset
    - ARM_PRODUCT_DEF: '/usr/local/armstudio/sw/mappings/gold.elmap'
    - ARM_PRODUCT_PATH: unset
    - ARM_TOOL_VARIANT: unset
    - Product location: /usr/local/armstudio/sw/mappings
    - Toolchain location: /usr/local/armstudio/sw/ARMCompiler6.18/bin
    - Selected tool variant: product
    - Checkout feature: ds_suite_rowan
    - Feature version: 0.0202203
    - Flex error code: -5
    Product: Arm Development Studio Gold Edition 2022.1
    Component: Arm Compiler for Embedded 6.18
    Tool: armclang [5e4cc700]

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