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Upgrade to 5.20 and plugins fail to load, how to fix?

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One of the errors I see:

Plug-in com.arm.debugger.ux was unable to load class com.arm.debugger.views.control.ControlView.

I installed 5.20 as an upgrade to 5.17 and it seems as if none of the plugins will work now.  Can't open up Debugger view, etc.

In the Preferences when I try to navigate the options I get pop up window errors like

Unable to create the selected preference page.

An error occurred while automatically activating bundle com.arm.debugger.ux (370).

Checking for updates fails, but I just noticed something very odd - the About page still shows version 5.17, so somehow the upgrade did not fully happen.

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