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Admin - Call for forum enhancement requests

David Lively
Arm Employee Badge

All,

I have noticed a few posts that have made some suggestions about forum enhancements.

As we're migrating and enhancing the site, there may be an opportunity to enhance the forum, as well. Some of the suggestions I have seen are:

  • Report a post. (inappropriate or unrelated content, spam)
  • Edit posts. Keil administrators already have this capability, but as the forum isn't heavily moderated, it may be useful to give this capability to users for their own posts, and in the case of frequent/valued contributors, for other members' posts.
  • Logins. We haven't required logins or account verification in the past 15 years because it has never seemed to be necessary. However, editing posts will require some sort of authentication to keep trolls from editing at random.
  • Move from discussion thread to question/answer format. Some sites (such as stackoverflow.com) use this quite successfully. It encourages on-topic posts and I feel improves the value of the forum archive as a technical resource.
  • UI changes. Entering a message on a separate page from the thread in a 50 character wide text box is less than ideal.Real-time preview would also be nice.

  • If you have any opinions on these or other enhancements/modifications, please post here or email me directly at david.lively@arm.com.

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  • 0 Arm Employee Badge in reply to Andy Neil

    Just to poke my head in for a second:

    I'm continuing to monitor this thread and build a request list, and we appreciate everyone's input. Aside from a new issues that we've noticed recently, the other features on the enhancement to-do list are coming from this thread.

    I hope to be able to implement some of these changes by the end of the year.

    The Support staff make every attempt to participate in the forum where appropriate, but ultimately we'd like to see this to continue to be monitored by the community. One of the new features that I'm looking forward to is the ability of users with sufficient rights to perform some of the admin functions as they see fit. This will have to a a closed-loop experiment, however, as it's difficult to implement this in a way that prevents abuse.

  • 0 in reply to David Lively

    If the (qualified) support staff involved with ANY forum diligently monitored the forum, would anyone else bother to answer?

    Erik

  • 0 in reply to ²erik malund

    "If the (qualified) support staff involved with ANY forum diligently monitored the forum"

    I guess that depends on what, exactly, you mean by "diligent"...?

    I guess it would include responding only on points specifically & directly related to the product.

    "would anyone else bother to answer?"

    I hope so - "The Community" can contribute a much wider experience in applying the product in the real world...

  • 0 in reply to ²erik malund


    If the (qualified) support staff involved with ANY forum diligently monitored the forum, would anyone else bother to answer?

    In the beginning of the Keil forum, Reinhard and I personally answered many of the questions posted to the forum. The "Keil Support" use was typically one of us. Once the forum achieved enough momentum on its own, we backed away from answering so many posts and let the community take charge. You'll still see some of the Keil staff pop in from time-to-time to clarify or link to definitive resources.

    Jon Ward