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USB device problem

Hello,
I have problem with USB device. I'm loading prodram to my AT91SAM7SE-EK (for example HID MOUSE PROJECT) and it wasn't work. Computer recognize the device but it can't instal. I use Windows Vista, but try on XP and Windows 7 and always was the same. Please help me.

Parents
  • > It was working well on other PCs (on Windows XP or 7).

    Then, the board and firmware seem fine.

    >In my PC system recognize the HID driver, installation success, but driver can't start. (Code 10).

    The problem is specific to your PC.
    One of the code 10 reason of HID class driver is that insufficient bandwidth remains for the HID (ie. interrupt endpoints) on the bus. Do you have any other device(s) on the USB ports of the PC, especially USB audio device? If so, reduce the connected devices into just mouse/keyboard and the Atmel board, and try it again.

    When the cause is insufficient bandwidth, these gadgets solves the problem.
    - USB Add-in PCI (PCIe) card
    OR
    - multi-TT hub (Belkin F5U234v1, F5U237v1, etc)

    Tsuneo

Reply
  • > It was working well on other PCs (on Windows XP or 7).

    Then, the board and firmware seem fine.

    >In my PC system recognize the HID driver, installation success, but driver can't start. (Code 10).

    The problem is specific to your PC.
    One of the code 10 reason of HID class driver is that insufficient bandwidth remains for the HID (ie. interrupt endpoints) on the bus. Do you have any other device(s) on the USB ports of the PC, especially USB audio device? If so, reduce the connected devices into just mouse/keyboard and the Atmel board, and try it again.

    When the cause is insufficient bandwidth, these gadgets solves the problem.
    - USB Add-in PCI (PCIe) card
    OR
    - multi-TT hub (Belkin F5U234v1, F5U237v1, etc)

    Tsuneo

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