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license update error

Hi,
I'm using a floating license for ARM7 toolchain, i have downloaded the latest CARM 2.32 version submitting my earlier license code. Now my new toolchain is running in EVAL mode & i have not even received my new license for the updated version. How can i get a new license or else is the new software is supposed to work fine with the old license?. Plz help me.
Thanx & Rgds
Prasad