ARM Compiler Download Failure

Opened a case for this issue. (Case Number: 03458616)

Hello

I have moved this post to the Compilers and Libraries forum. If you find the resolution through the support case, please share it here for others to learn from if you are permitted.

Many thanks

Oli

Arm Community Manager

H all, quick update from Arm. We are currently looking into this and an update will be provided as soon as possible.

Many thanks for you patience

Oli 

Arm Community Manager

Hi Jung Ik Moon and Wayne C.

Please can you try downloading again? I have been informed the issue has been identified and hopefully resolved. 

Let me know how you get on.

Thanks

Oli

Hi Oliver Beirne,

I have retried with both Chrome and Edge but still the same.

==========

System Error
We apologise for the inconvenience but an unexpected error occurred processing your application. Please try again shortly.

Warning
Please sign EULA agreement.
(1003)

Best regards,
Jung Ik Moon

Hi Jung Ik Moon and Wayne C.

I have heard back from Support and they would like to check the following:

• Check your company firewall rules with your internal IT team to allow the following domain for PDH EULA to work correctly. Domain For PDH EULA To Work Correctly: - na3.docusign.net
• Once your network has been configured to allow the domain, please retry downloading the products from PDH.

Please let me know how you get on and if you have any questions.

Thanks

Hi Oliver Beirne,

As soon as our firewall team opens na3.docusign.net for me, I will try again and let you know.

Best regards,
Jung Ik Moon

Hi all,

After opening the firewall, the issue is now resolved.

Best regards,
Jung Ik Moon