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DS-5 Unable to execute API call/api/v1/connect

Guan Chen

Hello,
I hope you can help me out. I'm currently working on a project that uses the DE1-SoC development board with Quartus 17.1. When I attempt to add a license in EDS DS-5, I encounter an issue: after entering my email address, I receive an error and then no further response. I have already disabled the firewall, but the problem still persists. Could you please offer some guidance on resolving this issue? Thank you very much.