Error occured when starting capture on Streamline : Error getting Mali counter sample on device 0

Hello, I am using Arm Streamline to detect performance on an Immortalis-G715 device. I am connecting my device via ADB, and it's working as intended, but when I clicked the "Start Capture" button, the capture process started and then shut down immediately.

An error occured as follows:

java.io.IOException: Error from target: Error getting Mali counter sample on device 0: Invalid argument at com.arm.streamline.databrowser.GatorSendCommandUtility.readResponse(GatorSendCommandUtility.java:247) at com.arm.streamline.databrowser.GatorTarget.nextFrame(GatorTarget.java:212) at com.arm.streamline.protocol.capture.apc.io.APCLiveFrameCapturer.consumeOneFrameFromSource(APCLiveFrameCapturer.java:76) at com.arm.streamline.analysis.gator.GatorLiveFrameCapturerThread.process(GatorLiveFrameCapturerThread.java:64) at com.arm.streamline.analysis.AnalysisBase.run(AnalysisBase.java:92) at java.base/java.lang.Thread.run(Thread.java:829)

Did I miss any steps before starting a capture?

Top replies

Peter Harris 5 months ago +1 suggested

Update to Streamline 8.9, which is available in Arm Mobile Studio 2023.5 - it includes a fix for a kernel driver configuration issue in some recent Mali-G715 series devices.

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0 Mad_Rabit 5 months ago in reply to Peter Harris

Hey, thanks for the heads up, I updated the Streamline to 8.9 and it can start capture normally now. I want to analyse the result and followed the guidelines in the Performance Advisor User Guide, however another problem occured this time when I tried to generate a report by the -pa command:

C:\Users\admin\Documents\Streamline>Streamline-cli -pa Capture_03.apc

Importing capture...

Fetching data...

Preparing report type html...

Problems were found preparing html report:

WARNING: Build name not provided. You can add this as a command line argument (use --build-name).

WARNING: Build timestamp not provided. You can add this as a command line argument (use --build-timestamp).

WARNING: Device name not provided. You can add this as a command line argument (use --device-name).

WARNING: Cannot find draw calls counter. Use LWI or GA interceptor when creating your capture to obtain draw calls data.

ERROR: Cannot find any frames. Please refer to the user guide for methods of providing frame data to Performance Advisor.

WARNING: CPU cycles data was not used. Cycles data is missing or unreliable. Use --force-cycles to force usage of this data.

I confirm that I have run the streamline_me.py script before capturing and closed it after capturing. I suppose some files should be generated at the same place that the script is located after closing the script, yet nothing is generated.

BTW, I notice that there are similar problems in the forums, but they are all said to fixed in later versions of Streamline, and I'm already using 2023.5, so I wonder what cause this problem to show up again.
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0 Mad_Rabit 5 months ago in reply to Peter Harris

Hey, thanks for the heads up, I updated the Streamline to 8.9 and it can start capture normally now. I want to analyse the result and followed the guidelines in the Performance Advisor User Guide, however another problem occured this time when I tried to generate a report by the -pa command:

C:\Users\admin\Documents\Streamline>Streamline-cli -pa Capture_03.apc

Importing capture...

Fetching data...

Preparing report type html...

Problems were found preparing html report:

WARNING: Build name not provided. You can add this as a command line argument (use --build-name).

WARNING: Build timestamp not provided. You can add this as a command line argument (use --build-timestamp).

WARNING: Device name not provided. You can add this as a command line argument (use --device-name).

WARNING: Cannot find draw calls counter. Use LWI or GA interceptor when creating your capture to obtain draw calls data.

ERROR: Cannot find any frames. Please refer to the user guide for methods of providing frame data to Performance Advisor.

WARNING: CPU cycles data was not used. Cycles data is missing or unreliable. Use --force-cycles to force usage of this data.

I confirm that I have run the streamline_me.py script before capturing and closed it after capturing. I suppose some files should be generated at the same place that the script is located after closing the script, yet nothing is generated.

BTW, I notice that there are similar problems in the forums, but they are all said to fixed in later versions of Streamline, and I'm already using 2023.5, so I wonder what cause this problem to show up again.
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