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Unable to execute API call /api/v1/connect

jrmccar9

I am using an older version of the intel SoCEDS, specifically 17.0. With the SoCEDS, a version of eclipse and the ARM DS-5 compiler is installed. When I attempt to redeem the license, I recently purchased, I receive the error "Unable to execute API call /api/v1/connect". From reading previous posts I get the idea that the issue is on ARMs side. I am unsure exactly what the issue is but if anyone has any suggestions, please let me know.

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  • 0 Arm Employee Badge

    Hi

    My name is Stephen and I work at Arm.

    The Arm license system seems to be working correctly.  I was able to log in and obtain a 30 day evaluation license for myself.

    This may have been a temporary glitch, so please can you try again?

    It is possible that the Arm server is blocked by a firewall on your side.  You may need to check this with your IT team.

    To generate and download a license using a serial number, please use developer.arm.com/.../licensing

    Stephen

Reply
  • 0 Arm Employee Badge

    Hi

    My name is Stephen and I work at Arm.

    The Arm license system seems to be working correctly.  I was able to log in and obtain a 30 day evaluation license for myself.

    This may have been a temporary glitch, so please can you try again?

    It is possible that the Arm server is blocked by a firewall on your side.  You may need to check this with your IT team.

    To generate and download a license using a serial number, please use developer.arm.com/.../licensing

    Stephen

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