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Upgrade to ARM DS-5 5.10 - Error on Launch / Startup

Winston Kwong
Note: This was originally posted on 26th July 2012 at http://forums.arm.com

Hi,
I just upgraded to DS-5 v5.10 (from 5.7).  When I start DS-5 I get the error message, "An error has occurred.  See the log file...".

In the .log file, I get:



!SESSION 2012-07-26 15:11:15.674 -----------------------------------------------
eclipse.buildId=I20110613-1736
java.version=1.6.0_04
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments:  -pluginCustomization C:\DOCUME~1\WK49264\LOCALS~1\Temp\pluginCustomization17020.ini -product org.eclipse.platform.ide
Command-line arguments:  -pluginCustomization C:\DOCUME~1\WK49264\LOCALS~1\Temp\pluginCustomization17020.ini -os win32 -ws win32 -arch x86 -product org.eclipse.platform.ide

!ENTRY org.eclipse.osgi 4 0 2012-07-26 15:11:21.752
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: com.slickedit.eclipse.SlickEditSystem.getAlertGroupVisible(I)I
at com.slickedit.eclipse.SlickEditSystem.getAlertGroupVisible(Native Method)
at com.slickedit.swt.StatusIcon.createControl(StatusIcon.java:55)
at org.eclipse.ui.menus.WorkbenchWindowControlContribution.delegateCreateControl(WorkbenchWindowControlContribution.java:102)
at org.eclipse.ui.internal.menus.DynamicToolBarContributionItem.createControl(DynamicToolBarContributionItem.java:280)
at org.eclipse.jface.action.ControlContribution.fill(ControlContribution.java:97)
at org.eclipse.jface.action.ToolBarManager.update(ToolBarManager.java:353)
at org.eclipse.jface.action.ToolBarManager.createControl(ToolBarManager.java:111)
at org.eclipse.ui.internal.menus.TrimContributionManager$ToolBarTrimProxy.dock(TrimContributionManager.java:88)
at org.eclipse.ui.internal.menus.TrimContributionManager.update(TrimContributionManager.java:265)
at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3867)
at org.eclipse.ui.internal.WorkbenchWindow.setLayoutDataForContents(WorkbenchWindow.java:3878)
at org.eclipse.ui.internal.WorkbenchWindow.createDefaultContents(WorkbenchWindow.java:1150)
at org.eclipse.ui.internal.WorkbenchWindowConfigurer.createDefaultContents(WorkbenchWindowConfigurer.java:623)
at org.eclipse.ui.application.WorkbenchWindowAdvisor.createWindowContents(WorkbenchWindowAdvisor.java:300)
at org.eclipse.ui.internal.WorkbenchWindow.createContents(WorkbenchWindow.java:1036)
at org.eclipse.jface.window.Window.create(Window.java:431)
at org.eclipse.ui.internal.Workbench$22.runWithException(Workbench.java:1211)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803)
at org.eclipse.ui.internal.Workbench$33.runWithException(Workbench.java:1595)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2604)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
at org.eclipse.equinox.launcher.Main.run(Main.java:1410)
at org.eclipse.equinox.launcher.Main.main(Main.java:1386)
at com.arm.workbench.Hook.callOut(Hook.java:436)
at com.arm.workbench.Hook.main(Hook.java:515)

!ENTRY org.eclipse.core.jobs 2 2 2012-07-26 15:11:22.299
!MESSAGE Job found still running after platform shutdown.  Jobs should be canceled by the plugin that scheduled them during shutdown: org.eclipse.ui.internal.ide.IDEWorkbenchActivityHelper$4



I tried uninstalling and reinstall to no avail.  We have about 12 DS-5 floating licenses, and I am the first one to attempt the upgrade from 5.7 to 5.10.  What's wrong?

Thanks