Hi all,
I have a problem with the license.
I have installed
- Eclipse Platform
Version: 3.7.0
Build id: I20110613-1736
- ARM DS-5
Version: 5.17.1
Build number: 5171010
But when I want to obtain a license and I press "Help> ARM License Manager" does not open any window.
Have you any idea on this problem?
I also tried to remove the DS-5, reboot pc and re-install all, but no change.
Regards
Alberto
Hi Alberto,
What system are you using? Windows or Linux? 32-bit or 64-bit?
I've never seen this happen personally, but will ask around.
Thanks,
Joe
Sorry for my mistake.
I use Windows 8.1 64bit.
So I think that may depend on 8.1, my colleague had windows 8 and he has no problem.
We don't officially support Windows 8.1 yet, though it's on the roadmap. The officially supported host operating systems are listed here: http://ds.arm.com/developer-resources/system-requirements/
If you have any specific requirements that we can help with, please raise a support case through the ARM product support link on the self-service portal.
Thank you so much Joe.
But exist an alternative mode to get license without use the "arm license manager"?
Thank
You're welcome Alberto,
It's possible to license DS-5 through the command line (using DS-5 Command Prompt), which is probably the only way to do it in this case.
Here's the explanation of how to do it on ARM Infocenter. Depending on the type of license you're using, you may have to read a different section.
Bear in mind that other features in DS-5 might not work as expected as well.
Let me know if you have any luck.
I think to find other alternative.
But, thank so much for the support. :-)