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E-mail address of KEIL support ?

Where is possible really get support from KEIL ?

Parents
  • Sergey,

    I looked through our support log and only found 1 e-mail that we just received from you on February 15, 2001. I didn't see that any other e-mails came to support@keil.com or support.us@keil.com from you since the beginning of the year. Maybe you used a different e-mail address?

    You may also want to check your sent items folder to be sure you actually sent the e-mail to us.

    Since you are located outside of North/South America, we forwarded your request on to Germany for technical support. Most of the office there has been out last week at the Embedded Systems Show, so turn-around time for questions was probably slow because of that.

    Nonetheless, I have been able to duplicate the problem you are speaking of and have forwarded it to engineering. We should hear something in a few days on that.

    Jon

Reply
  • Sergey,

    I looked through our support log and only found 1 e-mail that we just received from you on February 15, 2001. I didn't see that any other e-mails came to support@keil.com or support.us@keil.com from you since the beginning of the year. Maybe you used a different e-mail address?

    You may also want to check your sent items folder to be sure you actually sent the e-mail to us.

    Since you are located outside of North/South America, we forwarded your request on to Germany for technical support. Most of the office there has been out last week at the Embedded Systems Show, so turn-around time for questions was probably slow because of that.

    Nonetheless, I have been able to duplicate the problem you are speaking of and have forwarded it to engineering. We should hear something in a few days on that.

    Jon

Children
  • If you supply me with your email,
    I can resend all my original letters
    to:

    <support@keil.com>
    <support.us@keil.com>
    <support.intl@keil.com>
    <Rudolf Baumgartner>
    <Reinhard Keil>

    More punctually, one answer I receive from email-robot on 'support@keil.com'
    that my inquire was recended to support.intl@keil.com. Thats all.