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Issue with evaluation license

We wish to update Arm Development Studio. We are using developmentstudio-2019.0-1 and have purchased licence. 

We need to evaluate developmentstudio-2023.1. 
Evaluation Version.
Arm Development Studio 2023.1 for Linux 64-bit
Name: DS000-BN-00001-r23p1-00rel1
Filename: DS000-BN-00001-r23p1-00rel1.tgz
MD5: 5f77f9b138618e9276acf413a0ace901

We will purchase license when evaluation is successful. We wii also consider the FuSa variant.

We get the following error message:

armclang: error: Failed to check out a license.
The provided license does not enable these tools.
Information about this error is available at developer.arm.com/.../m5
General licensing information is available at developer.arm.com/.../
If you need further help, provide this complete error message to your supplier or to Arm via services.arm.com/.../contactsupport
- ARMLMD_LICENSE_FILE: '/home/shenj23/.arm/ds/licenses/DS000-EV-31030.lic'
- LM_LICENSE_FILE: '/home/shenj23/.arm/ds/licenses/DS000-EV-31030.lic'
- ARM_PRODUCT_DEF: unset
- ARM_PRODUCT_PATH: '/opt/arm/developmentstudio-2023.1/sw/mappings'
- ARM_TOOL_VARIANT: 'bronze'
- Product location: /opt/arm/developmentstudio-2023.1/sw/mappings
- Toolchain location: /opt/arm/developmentstudio-2023.1/sw/ARMCompiler6.21/bin
- Selected tool variant: bronze
- Checkout feature: ds_suite_hazel
- Feature version: 0.0202310
- Flex error code: -5
Product: Arm Development Studio Bronze Edition 2023.1
Component: Arm Compiler for Embedded 6.21
Tool: armclang [5ec1f900]

How to can we setup the evaluation license and environment variables for this purpose?
Thank you.