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Unable to execute API call /api/v1/connect Error

Hi team,
I'm trying to utilize the evaluation licence in both ARM DS2023.01 and ARM DS5 , but i'm getting this error Unable to execute API call /api/v1/connect in both application. can you please check and let us know asap

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Ronan Synnott 9 months ago in reply to Kiran77 +1 suggested

This error is sometimes caused by firewall on the user side. I will also investigate internally if there is an issue on the Arm side.

0 Ronan Synnott 9 months ago

Arm no longer offers evaluation licenses for DS-5.

Do you also get this error when using Arm Development Studio?
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0 Kiran77 9 months ago in reply to Ronan Synnott

Yes I'm getting the same error for Arm DS 2023.1 as well
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0 Ronan Synnott 9 months ago in reply to Kiran77

This error is sometimes caused by firewall on the user side.
I will also investigate internally if there is an issue on the Arm side.
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0 Ronan Synnott 9 months ago in reply to Ronan Synnott

We believe the system is working OK here.
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