Obtain the license for Arm DS-5 Development Studio

Hello,

I have download Arm DS-5 Development Studio from the following page:

https://developer.arm.com/products/software-development-tools/ds-5-development-studio/downloads 

However, I still cannot obtain a license to run Streamline.

I have try to generate a license from the Arm license web portal using MAC obtained from Eclipse, but the web interface responds:

"This serial number does not exist.".

Anyone know how to obtain licenses for Pro. or Ultimate versions?

Thanks in advance!

KuoHsin

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