Hi, i recently downloaded the newest arm mobile studio start edition. I followed online instructions (developer.arm.com/.../installation) to set up my environment variables such as ARMLMD_LICENSE_FILE, ARM_TOOL_VARIANT，and by using the gatorme script i can successfully connect my huawei p20 (mali G72), but when i try to record data in streamline, it tells me that "current capture uses features not available with the current license", even when i try to record only CPU cycles, it shows me the same error. What could be wrong? thx
Thanks for the bug report - I'll follow up with the engineering team.
Kind regards, Pete
Hi sindney, when the capture failed you should should see a capture file in the "Streamline Data" view on the left of the product. It should be marked with a red bar on the left of the capture item. Can you right-click it to bring up the context menu and select "Export Capture File(s)" from the menu. This will produce a short zip file which should help us identify the problem. Please send it to firstname.lastname@example.org . Additionally, please also select "Window->Error Log" from the main menu, which will show the error log. At the top of the Error Log view should be a button with tooltip called "Export Log" (it is the left most button, and has inward pointing triangle on bottom left); please save the log and send along with zip file.
Ok, i'll follow those steps to pack the logs & captures when my vacation is over, thanks
I've checked with a Huawei P20 device that we have in our QA team, and it works for us here with a UK version of the device. We tested with:
One important thing to note from the tools side of things is that the version of gatord which ships with Streamline for Mobile Studio is different to the version which is shipped in Development Studio. It is important that you use Mobile Studio and Development Studio with their respective versions of the gator daemon - it won't work if you mix them.